2. Who is responsible for your personal data?
Rhodenborgh Designs is the controller of the personal data you submit to us and responsible for your personal data. Together with WordPress and one.com we try to keep your data as safe as possible.
3. Where is your personal data stored?
The data that we collect from you is stored within WooCommerce on our servers owned by One.com until your order is completed. After that your data is deleted from the online message box within woocommerce.
4. What types of personal data do we collect?
We will collect personal data that you submit to us, for example, when you place orders, contact our customer service or participate in competitions. The personal data that you submit to us may for example include contact information, date of birth and payment information.
5. How do we use your personal data?
We use your personal data for the following purposes:
– To create and manage your personal account at Rhodenborgh Designs
– To process your orders and returns via our online services
– To send text message notifications of delivery status
– To contact you in the event of any problems with the delivery of your items
– To answer your queries and to inform you of new or changed services
– To notify the winners in competitions arranged online
– To prevent misuse or improper use of our services
We will keep your data for as long as necessary to fulfil the purposes above or for as long as we are required by law. After this your personal data will be deleted.
6. What are your rights?
You have the right to request information about the personal data we hold on you at any time (free of charge, once a year). If your data is incorrect, incomplete or irrelevant, you can ask to have the information corrected or removed. We cannot remove your data when there is a legal storage requirement, such as book-keeping rules or when there are other legitimate grounds to keep the data, such as unsettled debts. You can withdraw your consent to us using the data for marketing purposes at any time. You can contact us by sending an email to firstname.lastname@example.org
7. Who has access to your personal data?
We never pass on, sell or swap your data for marketing purposes to third parties outside Rhodenborgh Designs. Data that is forwarded to third parties, is only used to provide you with the services mentioned above, for example shipping agents in connection with the delivery of goods or credit reference or debt collection agencies for the purpose of credit rating checks, identity checks and debt collection.
8. How do we protect your personal data?
We have taken technical and organisational measures to protect your data from loss, manipulation and unauthorised access. We continually adapt our security measures in line with technological progress and developments. To make card purchases with us as secure as possible, when making a purchase you are directed to an authorised Payments service named Mollie Payments for an encrypted connection. This means that the information is passed through a secure connection and that your personal data cannot be read by external parties other than Mollie Payments. For card purchases we work with an authorised payment agent that helps us to check directly with your bank that the card is valid for purchases. When you pay by card, we reserve the right to carry out an identity check.
There are two types of cookies: permanent and temporary (session cookies). Permanent cookies are stored as a file on your computer or mobile device for no longer than 12 months. Session cookies are stored temporarily and disappear when you close your browser session. We use permanent cookies to store your choice of start page and to store your details if you select “Remember me” when you log in. We use session cookies when you use the product filtration function, to check whether you are logged in or if you put an item in your shopping bag.
You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under “Help” in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to take advantage of all our features.
We use third-party cookies to collect statistics in aggregate form in analysis tools such as Yoast SEO. The cookies used are both permanent and temporary cookies (session cookies). The permanent cookies are stored on your computer or mobile device for no longer than 24 months.
The site rhodenborghdesigns.com may include links to other websites which do not fall under our supervision. We cannot accept any responsibility for the protection of privacy or the content of these websites, but we offer these links to make it easier for our visitors to find more information about specific subjects.
11. Controller of personal data
Companies register: Rhodenborgh Designs
Company registration number: 66643716
VAT registration number: NL002245023B63